Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees’ external pursuits.We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.POSITION PURPOSEThe Store Manager will be responsible for leading our new signature store in Florence - managing the sales and operation of the store to maximize results and the achievement of Key Performance Indicators (KPIs).Service and selling are key to the success of this store where we will offer an un-paralleled Aesop experience which also includes our largest bespoke facial treatment offering.The Store Manager will need to foster a strong sense of teamwork and openness, in line with Aesop’s culture and values.We are looking for a highly commercial, experienced people manager who will lead with passion and presence, someone with a minimum of 3 years’ experience managing a flagship space and / or a multi site role such as cluster / regional manager.To be successful, you will have -Proven ability to deliver exceptional customer experiences and drive resultsThe confidence to sell products requiring specialist knowledgeA willingness to embrace demonstration-based sales techniquesCommercial acumen - demonstrated experience in driving business KPI’s, staff planning, inventory etc.Excellent communication skills and merchandising abilities - including the capacity to converse warmly and effortlessly with customersComputer literacy encompassing strong familiarity with the Microsoft Office suiteDeep affinity of the Aesop brand and its valuesAbility to work weekends, evenings and holidays as neededAesop proactively seeks out curious, creative, passionate individuals who think laterally and are capable of delivering work of the highest standard. We place great importance on employee retention and development.
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