Sr. Tech Program Manager, Amazon Infrastructure Service - Manufacturing OperationJob ID: 3111826 | Amazon Data Services, Inc.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS’ Infrastructure Services & Supply Chain (AIS‑SC) organization works to deliver leading‑edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly‑motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. We are seeking a highly effective candidate to identify, create, develop and integrate innovative technology to deliver the best operating, lowest cost infrastructure in the world.Key job responsibilitiesYou will work with cross‑function team to deliver AWS roadmap in order to achieve manufacturing operation readiness for new product release. You will support continuous product development and lead continuous productivity and quality improvement with our global manufacturing partners. You are the subject matter expert in server/network/storage rack integration manufacturing and test. You will lead manufacturing process development and capability enablement, including infrastructure, assembly, test, and automation. You will exercise your manufacturing engineering and quality management expertise and develop risk mitigation plan for NPI. You will define rack integration level strategy to achieve the most efficient and cost‑effective operation and supply chain setup. You contribute DFx input to achieve better design for manufacturability, quality, serviceability and cost. You will manage day‑to‑day manufacturing engineering issues in order to keep manufacturing up and running. You own change management and drive manufacturing operation readiness to implement engineering change. You are a leader but also a doer who can roll up sleeves to resolve any manufacturing impacting issues, whether it is design, process, testing, supplier quality issue. You are familiar with manufacturing operation, computing products and are able to do handy tasks, such as BOM review, ECO/RCO, failure analysis, and provide manufacturing engineering solution.A day in the lifeYou are the Manufacturing Engineering subject matter expert who is responsible for manufacturing process and capability enablement for new product release. You will work closely with engineering and New Product Operation team to meet NPI release objectives: On‑Time, Quality and Productivity. You will enable manufacturing engineering capability required for AWS solution. You are also responsible to provide engineering support for any manufacturing impacting engineering or quality issue. You will drive continuous improvement on quality, productivity, cost and establish sustainable and scalable manufacturing capability. You will manage NPI risks and rapid & frequent engineering change requests in response to customer's need.Basic Qualifications5+ years of technical product or program management experience7+ years of working directly with engineering teams experience3+ years of software development experience5+ years of technical program management working directly with software engineering teams experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesPreferred Qualifications5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesExperience defining KPI's/SLA's used to drive multi‑million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.Important FAQs for current Government employeesBefore proceeding, please review the following FAQs: https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees
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