OverviewJob ID: 2943186 | Amazon.com Services LLCAmazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since 1995, Amazon has expanded product offerings, international sites, and a worldwide network of fulfillment and customer service centers. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team includes a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibility is to lead a large maintenance team that maximizes equipment uptime and executes maintenance and projects in a fast-paced environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data-driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes, and storage systems is a plus. The candidate must be a self-starter with the ability to manage multiple complex projects and tasks, influence and develop relationships at all organization levels, and oversee maintenance acceptance for commissioning large-scale, complex projects. This individual will provide technical leadership and mentoring to a Maintenance team of at least 80 people.Key responsibilitiesProvide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Managers in Amazon’s North American Fulfillment Network.Develop Maintenance Department business plans and guide successful implementation of those plans.Develop and implement Reliability plans to increase facility uptime.Drive maintenance best practices: innovate, document, improve work methods, standardize, ensure safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and customer experience.Offer guidance to senior leadership on maintenance and equipment end-of-life (EOL) issues using ROI and other analytical techniques.Provide oversight for budget development and execution, and capital planning.Help manage vendor support and equipment relationships; leverage Amazon’s network to maximize economies of scale.Provide monitoring, auditing and enforcement of maintenance execution and safe work practices; institute and audit training drills across the network.Leverage the entire maintenance team for the benefit of the North American network.Develop and manage budget and contract documents including RFPs, change orders, purchase orders, and invoicing.Provide Fulfillment Center General Managers with visibility over maintenance performance in their centers.Recruit, interview, and hire high-caliber Maintenance Managers and Maintenance Area Managers.Help create a world-class Maintenance organization.Be willing and able to relocate for the needs of Amazon.Basic QualificationsBS in Industrial or Mechanical Engineering or related discipline, or BS/BA with 4+ years of maintenance experience, or 2+ years Amazon experience.Previous corporate and/or regional Maintenance roles leading 80+ employees including salaried staff.Experience leading change and maintenance teams in multiple site environments.7+ years’ experience managing employees and their performance.Preferred QualificationsStrong communication, teambuilding, and influencing skills.Thrives in a fast-paced, dynamic environment with high expectations.Proficient data analysis, process development and adaptation.Self-starter with evidence of driving goals with minimal day-to-day supervision.Experience in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.Strong knowledge of major MHE integrators.Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomics/human factors.Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.MBA or Master’s degree and/or Six Sigma Black Belt Certification a plus.Professional Engineering registration a plus.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $130,900/year in the lowest geographic market up to $216,500/year in the highest geographic market. Pay is based on factors including market location and may vary with job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Posted: July 30, 2025 (Updated 26 minutes ago)Posted: October 10, 2025 (Updated about 4 hours ago)Posted: October 9, 2025 (Updated about 4 hours ago)Posted: October 9, 2025 (Updated about 4 hours ago)Posted: October 10, 2025 (Updated about 4 hours ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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