OverviewA strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility a city. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics InitiativesKey job responsibilitiesEnsure a safe work environmentLead and supervise a team of cluster Managers, TL's as direct reportee's supported by PAs in OperationsResponsible for the overall Quality, Productivity and dark store performanceStrategic planning and forecasting; appraise performance; resolve problems; and address staffing needsReview work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.Ensuring Building heath and inventory metrics with best in class quality metricsCollaborate with stakeholders. Taking up cross functionally the adoption of best practices.Proactively identify and lead process improvement initiativesLearn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.Ensure best practices in people management and accountable for compliance, Connections and scorecards.Manage People and team developmentCreate leaders and talent pipeline. Good stake holder management and project management skillsDo cross functional and cross mile interfacing and take up for the best practices and initiativesBasic Qualifications3+ years of performance metrics, process improvement or lean techniques experienceBachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred QualificationsExperience in quick commerce industryOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Posted: October 1, 2025 (Updated about 1 hour ago)Posted: October 1, 2025 (Updated about 1 hour ago)Posted: July 11, 2025 (Updated about 1 hour ago)Posted: September 25, 2025 (Updated about 2 hours ago)Posted: October 1, 2025 (Updated about 3 hours ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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