Sr. Associate (Thai-Speaking), Global Solutions and Risk Compliance (GSRC)The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritizes a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.ResponsibilitiesAs a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.Required SkillsProficient in Microsoft Excel (data manipulation, pivot tables, etc.)Basic SQL knowledge for data queriesExperience with CRM toolsStrong attention to detail and data analysis skillsProblem-solving abilities with logical and creative approachesCommitment to research and data interpretationBASIC QUALIFICATIONSBachelor's degree holderProficiency in Microsoft Office Suite and related applicationsThai B1+ (or equivalent) proficiency in verbal and written communicationEnglish B2+ (or equivalent) proficiency in verbal and written communicationYou must be physically based in any of the VCC approved locations such as Metro Manila, Cavite, Bulacan, Laguna or Rizal during the duration of your employmentPREFERRED QUALIFICATIONSStrong knowledge of consumer product compliance processes and regulationsProven experience in regulatory compliance management, including working with government agencies2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assuranceAdvanced proficiency in Excel, including VBAExpertise in database querying (SQL)Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environmentsBackground in data analysis within quantitative fields, including the development of data and decision support systems.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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