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The Specialist Logistics Order to Cash and Tender main purpose is to support end-to-end daily activities related to administration of client database, review and process customer POs, ensure participation to tenders of interest for the Company, guarantee the invoicing process and monitor account receivables and credit collection for each Customer regularly.
Responsibilities

Customer Database Management – Verify new clients and maintain the client database updated on a daily basis, ensuring all relevant information is captured into systems on an agreed timeline.
Tender Management – Survey tender announcements promptly and ensure the Company participates in all relevant tenders. Arrange and deliver necessary documentation to customers (economical offer, technical product file) and update product prices in commerce in a timely and precise manner.
Customer Management – Check and process customer POs, support customers to build positive relationships and solve problems, keep in contact with customers and 3PL in case of claims and returns, and provide well-timed information on launched or available products.
Stock Management – Support monitoring of sufficient stock at warehouses, ensure traceability of products Vs AIFA/Ministry of Health, and collaborate with production sites and/or 3PL for product purchase and labeling.
Invoice Management – Ensure strict validation of the invoicing process and delivery to customers.
Credit Collection – Certify credits, manage account receivables and customer contacts, coordinate activities of external third parties, activate channels for credit recovery, and support legal actions by gathering required documentation.

Job Level
Professional
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing
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