Software Development Manager, AWS AppStream 2.0
Job ID: 3123678 | Amazon Development Center U.S., Inc.
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day‑to‑day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real‑world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no‑brainers to buy and easy to use.
Do you want to design, build and operate services that are used by millions of customers every day? Are you passionate about architecting highly available and large‑scale services? If the answer is yes, the AppStream 2.0 team wants to talk with you. AppStream 2.0 is an AWS End‑User Computing (EUC) service that enables SaaS application streaming or delivery of virtual desktops. AppStream is a rapidly‑growing service that offers customers incredibly scalable and robust application and virtual desktop streaming.
We are looking for an experienced development leader to lead a team of software development engineers to build reliable, highly scalable distributed systems. You will work closely with product management and other business partners to define strategy and visions, clarify requirements, and lead development teams from concept through delivery and subsequent operation. You will have regular communication with senior management on status, risks and product strategy, requiring strong written communications. You will be a thought leader, but you don’t just know how to solve the problem, you prove it by leading the team to build the solution. Last but not the least; you will have a high bar for code quality and passion for design and architecture.
We are growing at an incredible pace with a rapid increase in adoption and usage. As a result, we offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast and highly scalable solutions. You will get to build on top of AWS utilizing industry‑leading patterns on EC2, S3, DynamoDB, Kinesis, Lambda, APIGateway, etc. We strive to deliver innovative solutions and features that enable millions of concurrent streams, snappy click‑to‑app‑stream start, faster than human perception end‑to‑end streaming latency, lowest possible cost per streaming session, secure and isolated streams for best compute and graphics utilization, high‑fidelity graphics, broad server OS selection as well as client OS footprint. We are looking for a leader who believes in providing world‑class application streaming experience for AWS Enterprise and ISV customers.
Key job responsibilities

Lead and mentor a team of engineers responsible for designing, developing, delivering and operating secure, reliable and scalable services for AppStream 2.0.
Shape the roadmap that explains how you will be evolving the service to meet customer and technology needs.
Drive the design and implementation of software initiatives, collaborating across teams and functions as necessary to achieve your goals.
Analyze operational metrics and implement best practices and processes to minimize engineering churn and improve organizational productivity.
Foster a culture of innovation, continuous learning, and operational excellence, influencing within the team and beyond.

About the team
About AWS: Diverse Experiences – Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS – Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture – Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.
Basic Qualifications

3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi‑tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams

Preferred Qualifications

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Important FAQs for current Government employees
Before proceeding, please review the following FAQs: https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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