OverviewDrive Innovation and Customer SuccessWe\'re seeking a talented leader to shape the future of our Advanced Services, driving innovation and customer success through strategic development and deployment.ResponsibilitiesDefine and drive the roadmap for Advanced Services, aligning with growth ambitions and market needs.Promote services internally to ensure seamless collaboration with KAMs, TAMs, and OEM teams.Oversee Advanced Services operations, ensuring efficient project intake, delivery, and high standards of technical quality and data integrity.Manage budgets and prioritize investments in advanced equipment and software.Lead by example, fostering a culture of excellence and curiosity.Collaborate with cross-functional teams to embed services into innovation programs and campaigns.Develop and implement strategies to drive commercial value from technical capabilities.Ensure alignment between service portfolio and business objectives.Mentor and coach team members to reach their full potential.Stay up-to-date with industry trends and best practices to inform decision-making.Act as an ambassador for our unique added value to innovation, both internally and externally.Manage CAPEX / OPEX budgets and prioritize investments in advanced equipment and software.QualificationsMinimum 5 years of experience in material characterization, CAE / simulation, or application testing.At least 3 years in a leadership role with proven team management skills.Experience in managing lab operations and technical service portfolios.Strong ability to translate technical capabilities into commercial value.Commercial acumen and project management expertise.Fluency in English (C1 or higher); French or German is a plus.Benefits and Working ModelBenefit from flexible working hours and a hybrid work model aligned with local frameworks.Access continuous development opportunities, including leadership and technical training.Enjoy a collaborative environment that values curiosity and excellence.Join our team and contribute directly to innovation and customer success.Participate in shaping the future of DOMO\'s Advanced Services.Grow professionally and personally with us.Be supported by a passionate team and experienced leaders.Work on cutting-edge projects and technologies.Have fun while achieving your goals.Be part of a dynamic team that drives innovation and growth.Stay informed about social issues and trends and engage with our global community.
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