OverviewService Expert Technician — Santorso, Italy • Full timeSPX FLOW IntroductionAs a world leader in sustainable solutions, our processing products and technologies help give our customers a wide range of capabilities across the food, beverage, and industrial markets. Our 5,000 employees worldwide innovate to design, deliver and service high-value solutions for our customers. We’re an organization that is growing quickly globally through recent acquisitions such as UTG Mixing Group and Philadelphia Mixing Solutions.See some more About Us in a short clip.BenefitsFeel valued at work thanks to our performance & recognition programsExcellent onboarding and training processAnnual bonus (depending on company and personal performance)Become part of our family through our local staff club eventsGenuine progression and development opportunities with a global organizationAttractive benefits such as well-being programs, company pension and health insuranceLuncheon voucher - restaurant ticket, one per dayCompany carTravel allowance for business tripsJob summaryWe’re currently looking for a Service Expert Technician to join our team. As a Service Expert Technician, you’ll be responsible for both in house and field repairs of the entire Seital product line including auxiliary equipment used in conjunction with our equipment and you may need to provide additional support for other SPXFLOW products.In this role, you will be expected to travel up to 80% of your time both domestically and internationally to meet the customer’s needs while acquiring in-dept knowledge on SPXFLOW machines.ResponsibilitiesMaintain an unwavering commitment to safety policies and proceduresInstall equipment and components at customer sitesTroubleshoot, test and repair equipment and components according to established quality procedures at customer sites and if need via remotePerform teardown and diagnostic tests to ensure proper functionalityRespond to customer questions regarding operation and malfunctionHelp ensure customer satisfaction by advising customers on preventative maintenance and configurations that may favorably impact performanceMaintain a positive work atmosphere by behaving and communicating in a manner that interfaces well with customers and SPX Flow team membersAdvise Product Management and Product Development of recurring component failureProduce detailed service reports for the field visits and follow safety procedures to assure a clean and safe work environment is promoted and maintainedWhat do I need? / QualificationsIn order to succeed you’ll also need :Hands-on experience as a field service technician, repairing and overhauling industrial machinesCapable of upselling and recommending additional parts and services while on siteMechanical background / Technical Degree - preferably in Food & BeverageStrong analytical reasoning and problem-solving skillsAbility to work independently and as a strong member of a teamWillingness to travel up to 80% of your timeOpen-minded and flexibleGreat communication and interpersonal skillsEager to grow within SPXFlow and learn about different technologies and equipmentFluent in EnglishNice to havePrevious experience in servicing industrial equipment - ideally in centrifugal machines, liquids separators or similarItalian languageMore about SPX FlowWe improve the world through innovative, sustainable solutions. We’ve launched projects at our facilities to save energy and reduce waste, and we engineer efficiency into our products and technologies to help our customers do the same.We put people first, creating opportunities for everyone, and we give back to our communities too.Our team members are what make SPX Flow special. Guided by our purpose and values, we embrace teamwork and leverage the strength of our wide range of talents and perspectives by embracing diverse points of view with courtesy and respect.Job TypesFull-time, Permanent
#J-18808-Ljbffr