As Field Service Engineer Proton Therapy, you play a key role in IBA’s mission to treat cancer patients.
You are responsible for the installation, maintenance and repair of IBA equipment and systems (hardware and software) on IBA or customer's sites, in order to deliver within defined timelines a final reliable working product, matching quality, performance and customer satisfaction requirements. You also participate in maintenance and operations of IBA equipment at Humanitas Proton Therapy Center in Rozzano. You are based on site, but open to travel for training and support purposes. You report to the Site Manager and you will be working with a team of 5 people.
Challenges we trust you with

Technical ownership of a site subsystem according to area competencies
Maintaining and troubleshooting the equipment dealing with electrical, mechanical, and software matters
Testing and repairing the equipment/systems according to the technical specifications
Upgrading and improving the system in collaboration with the R&D department
Ensuring the highest quality of state‑of‑the‑art technologies/services
Proposing solutions that improve equipment reliability, stability and operability
Preparing and setting up of equipment/systems on a daily basis for clinical operations
Operating the equipment and providing technical support to the medical staff during daily operations
Ensuring daily reports of activities, maintenance execution and incidents in the appropriate IT tools
Maintaining adequate records as defined by the specific facility
Direct contact with internal and external clients
Maintaining the third parties equipment (TPS, OIS, various gating systems)

What we value

A technical bachelor’s or master’s degree in the field of electronics, mechatronics, automation, or telecommunications
As alternative a technical high school diploma with solid experience in an industrial environment in maintenance, installation and troubleshooting activities dealing with electrical equipment and plants
Good verbal good communication skills in Italian and English
Good written and reporting skills in Italian and English
Good analytical and logical reasoning skills for root cause analysis
A broad technical interest and motivation to perform hands‑on work
Basic/medium level of IT knowledge to perform first line interventions on sys admin matters

And you also are

Customer‑oriented
Proactive/hands‑on person
Able to follow rules and regulations
Able to deliver on strict deadlines
Eager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application etc.)
Willing to share your knowledge in your area of expertise
A team player with strong interpersonal skills
A flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient’s treatments. Weekend shifts could be scheduled in rotation on the entire team).

Life at IBA
At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!
Apply today and be part of a mission that matters!
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