Job Description – Service Engineer (Aerial Work Platforms)
Key Responsibilities

Provide installation, commissioning, inspection, maintenance, and repair services for aerial work platforms (AWP) at customer sites.
Diagnose technical issues, propose solutions, and perform troubleshooting on mechanical, hydraulic, and electrical systems.
Conduct safety checks and ensure compliance with manufacturer and regulatory standards.
Support customers with technical advice, usage training, and preventive maintenance guidance.
Prepare service reports, record spare parts usage, and maintain accurate documentation.
Coordinate with the spare parts and logistics team to ensure timely availability of components.
Assist in warranty claim processes and provide feedback to R&D and HQ for product improvement.
Occasionally travel across the assigned region (domestic and cross-border) for on-site service support.

Requirements

Technical diploma or bachelor’s degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent).
3+ years of experience in service / maintenance of construction machinery, aerial platforms, forklifts, or similar equipment.
Strong knowledge of hydraulic systems, electrical circuits, and fault diagnosis.
Valid driving license; forklift license is an advantage.
Ability to work independently, with strong customer-oriented mindset.
Good communication skills in English; local language proficiency is highly desirable.
Willingness to travel frequently within the assigned region.

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