OverviewField Service TechnicianLocation LombardiaAbout UsIngersoll Rand advances the quality of life by creating comfortable, sustainable, and efficient environments. Our products, systems, and solutions increase the efficiency and productivity of industrial and commercial operations, improving the health and comfort of people around the world. We offer career growth opportunities through our diverse businesses, which manufacture and service many well-recognized brands.Job SummaryThe Field Service Technician is responsible for installing Ingersoll Rand compressed air products and components. The role includes troubleshooting and providing customer support services, while educating clients on product functionality and applications. The technician identifies issues and collaborates closely with the Service and Sales teams. Strong diagnostic skills and the ability to identify problems with equipment or tools are essential.Area of responsibility: ItalyResponsibilitiesPerform mechanical maintenance, repair, and installation activities at customer sites in accordance with Ingersoll Rand procedures and Health & Safety guidelinesInstall new systems at customer locations, following a schedule shared with the Service CoordinatorPrepare and maintain assigned tools to ensure efficiency and success in all service interventionsReport any technical issues or complaints raised during commissioning and ensure efficient information flow for proper follow-up with customers and internal teamsProvide detailed reporting of activities, both internally and to customersCollaborate closely with the following functions: SalesSales SupportQualityInternal Aftermarket WorkshopTechnical SupportBasic QualificationsTechnical diploma (e.g., Industrial Technician)5+ years of experience in the manufacturing industry (mechanical, chemical, plant design, installation)Certified F-Gas qualification preferred2+ years of experience as a refrigeration technician preferredExperience working in an international environmentWillingness and availability for frequent business travel in Italy and abroad (Europe) is requiredStrong customer-facing skillsGood spoken and written EnglishExperience in mechanical is requiredExperience in electromechanics/electrotechnics is requiredExperience with centrifugal compressors will be considered a plusCompressors controller expertise is requiredCommunication protocols expertise is preferred (DCS, Fieldbus, Modbus,..)Key CompetenciesProblem-solvingNegotiationOrganization and time managementPriority managementResults-drivenFlexibilityIntegrityWhat we OfferDynamic international working environmentEquity Grant programWelfare programInternal canteenLinkedin learning access
#J-18808-Ljbffr