At Tetra Pak, we are committed to making food safe and available everywhere; and we protect what’s good—protecting food, protecting people, and protecting the planet. By doing so, we touch millions of lives every day.And we need people like you to make it happen.We empower you to reach your potential with opportunities to make an impact you can be proud of—for food, people, and the planet.Job SummaryWithin Tetra Pak Italiana, we are looking for a Service Engineer who can perform corrective, preventive, and predictive maintenance services, as well as troubleshooting assistance on food equipment. You will also be involved in the installation and commissioning of packaging equipment and providing technical training to our customers. In this role, you will be responsible for delivering high-quality technical services and support to our customers, ensuring all issues are addressed effectively and satisfactorily. This is an excellent opportunity to increase your knowledge and gain experience in mechanics, electronics, and automation by performing services at our clients' sites.This position can be based in multiple locations within the Romagna region. As a technician, you will be required to travel up to 90% across Italy (mainly focusing— but not limited—to Center/Northern Italy from Monday to Friday, with guaranteed time at home during weekends).Career migration is not supported for this position.What you will doParticipate in preparing customer sites for installation events, including assembling machines (mainly automation and electrical activities).Install, commission, and maintain the equipment and installations of filling machines and distribution equipment at customer sites.Perform troubleshooting and fault-finding services on-site and via phone.Conduct production supervisor and operator training at customer sites.Establish and maintain positive relationships with customers, including support and follow-up on concerns and problems.Report all technical issues promptly according to company processes.Travel up to 90% of your working time to customer sites, mainly in Emilia.We believe you haveBachelor's or technical degree in electronic or electro-mechanical engineering, or equivalent experience in the field.2-3 years of work experience in electro-mechanical maintenance.2-3 years of experience with PLC, electrical, and electronic systems.Ability to repair machines on-site.Experience with filling machines is a significant advantage.Willingness to travel extensively, more than 90% of your working time.Native-level Italian and good command of English (writing/reporting skills are essential).Driving license.Good computer skills, including MS Office.Strong understanding of customer satisfaction and business vision.Initiative and ability to work in a team.Customer-oriented and results-oriented attitude.We Offer YouA variety of exciting challenges with ample opportunities for development and training in a truly global landscape.A culture that fosters innovation, where industry experts drive visible results.An inclusive workplace that values diversity and promotes equality.Market-competitive compensation and benefits, with flexible working arrangements.If you are inspired to be part of our promise to protect what’s good—for food, people, and the planet—apply through our careers page. Note that the job posting expires on 15th July 2025. For questions about your application, please contact Alice diPancrazio.Diversity, equity, and inclusion are integral to how we work. We provide a welcoming environment where everyone can be themselves and has equal opportunities to grow and succeed. We celebrate differences and value the diverse perspectives people bring, helping us better understand and connect with our customers and communities worldwide.Key SkillsDebugging, Computer Networking, ConnectWise, PKI, PowerShell, Windows, C#, Automotive Diagnostics, Medical Imaging, Azure, Technical Support, TroubleshootingEmployment Type: Full TimeExperience: YearsVacancy: 1
#J-18808-Ljbffr