Social network you want to login/join with:We are seeking an experienced and professional Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for ensuring that international travelers receive exceptional service while processing their Tax Free Forms.Your primary goal will be to provide outstanding customer experience by handling refund transactions efficiently, effectively, and with a smile.Main Responsibilities:Process Tax Free Forms for international travelers in accordance with Global Blue and Merchant's guidelines and policies.Serve as a Global Blue Ambassador, promoting excellent customer service standards.Ensure accuracy and efficiency in processing refunds, preventing mistakes and fraud.Prepare reports as necessary to maintain transparency and accountability.Maintain a high level of knowledge on Global Blue and Merchant's policies, procedures, and guidelines.Job Title: Service AmbassadorAbout the RoleWe are seeking an experienced and professional Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for ensuring that international travelers receive exceptional service while processing their Tax Free Forms.Your primary goal will be to provide outstanding customer experience by handling refund transactions efficiently, effectively, and with a smile.Main Responsibilities:Process Tax Free Forms for international travelers in accordance with Global Blue and Merchant's guidelines and policies.Serve as a Global Blue Ambassador, promoting excellent customer service standards.Ensure accuracy and efficiency in processing refunds, preventing mistakes and fraud.Prepare reports as necessary to maintain transparency and accountability.Maintain a high level of knowledge on Global Blue and Merchant's policies, procedures, and guidelines.RequirementsTo succeed in this role, you will need:A proven track record of face-to-face customer contact experience.Experience in managing cash handling responsibilities.Retail or front office experience is desirable.Excellent communication and interpersonal skills.The ability to work in a fast-paced environment and handle stress.BenefitsIn return for your hard work and dedication, we offer:Gasoline reimbursement.Ticket Restaurant.What We're Looking ForIf you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we want to hear from you. Please submit your application if you meet the requirements and are excited about this opportunity.
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