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Job Description
We are looking for a Service & Spare Parts Project Manager to join our Downstream Team to ensure the correct management of after sales activities assisting the customer with spare parts supply and upgrades.
Responsibilities
Serve as the primary point of contact between the customers and the service team.
Lead and manage spare parts, technical assistance and plant upgrade related projects from initiation to completion, ensuring alignment with timelines, budgets, and performance targets.
Implement the operating budget for the order he is responsible for.
Supervise the preparation of the order execution schedule, request all the resources necessary to implement the project according to the times and quantities necessary and prepares orders.
Define, together with the dedicated functions, the different modalities for resource procurement (in-house work / outsourcing; purchase, etc.).
Determine the objectives in agreement with contractual conditions (costs, timing and quality), the scope of work and the corporate policy for managing the order.
Elaborate the Procurement Plan, define, with the support of other functions (e.g. Material Management), the level of criticality of components, coordinate with the Procurement function for the solution of problems regarding the purchase of critical items.
Verify the progress status of the Project, through periodical Reports, identify any possible delay, decide upon corrective actions to be taken and verify the relevant implementations.
Maintain official contact with the Client with reference to managerial and contractual aspects, manages and negotiates any possible variant and/or change.
Issue the Purchase Requests for Supply and Tenders.
If required participate in Procurement negotiations with the most significant suppliers for supplies/tenders.
Required Profile
Degree in a technical/commercial field.
A minimum of 3 years' experience in a similar role; knowledge of strip processing equipment or cold rolling and machinery is a plus.
Understanding of commercial and logistic principle.
Willingness to worldwide travel, if requested.
Fluent in English, written and spoken is mandatory.
CRM and/or ERP (ex SAP) software knowledge.
Good inter-personal skills in combination with a strong self-supporting/ independent character and a good understanding of dynamic and challenging environments.
Open mind attitude and desire to take on new challenges complete the ideal profile.
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