Overview
Who We Are : On Location is a global leader in premium experiential hospitality offering ticketing curated guest experiences live event production and travel management across sports entertainment fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official immersive experiences at marquee events including the Olympic and Paralympic Games FIFA World Cup 2026 Super Bowl NCAA Final Four and more. An official partner and / or service provider to over 150 iconic rights holders such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games) FIFA NFL NCAA UFC WWE and PGA of America the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings Inc. (NYSE : TKO) a premium sports and entertainment company.
Responsibilities

Ticketing operations for assigned venue clusters planning delivery and support
Perform audits of hospitality seats and locations in venues
Coordinate dedicated onsite and remote hospitality guest support for the efficient resolution of any ticketing and access issues
Support sales process and approve requests from sales teams in reservations systems following established sales rules and focus on revenue targets
Collaborate with Ticketing Product Inventory Pricing Event Production and Guest Services teams and other Functional Areas as necessary
Monitor official competition schedules update internal documents when necessary and keep relevant FAs informed of changes
Produce reports and data analysis as necessary
Assist in the delivery of digital tickets to clients
Supervise and motivate any additional ticketing staff that may report to you
Other ticketing duties as required to support On Location's successful delivery of the Olympic and Paralympic Games project and test events

This job description is not designed to cover or contain a comprehensive listing of the employees activities duties or responsibilities for this job. Duties obligations and activities may change at any time with or without notice.
Qualifications
Required Education and / or Experience Knowledge Skills and Abilities :

Minimum 2 years of experience in ticketing for the Olympic and Paralympic Games or in other global sporting events with official travel and hospitality providers
Minimum 2 years of experience with event ticketing systems and databases
Excellent computer skills with high proficiency in Microsoft Office suite in particular advanced capability in Excel and Airtable
Knowledge of venue seating configurations
Proficiency in project management applications
Strong customer service ethic
Strong organizational and time management skills with ability to multi-task prioritise and meet deadlines
Fluent in Italian and English
Excellent interpersonal skills written and verbal
Ability to work collaboratively within a team
Supervise and support junior staff to assist them in succeeding in their assigned missions
Proactive in identifying areas where more support can be provided to maximise guest experience and achieve revenue targets

Preferred Education and / or Experience Knowledge Skills and Abilities :

Other languages

Core Values
As the leading experiences company in the world we strive to be the most innovative and passionate the best of the best. We uphold these values in our quest for excellence :

Exceed all service expectations with our customers our partners and each other.
Create value by enriching peoples lives.
Do the right thing and bring others along with us always.
Propel the power of diversity in thought team and experience.
Partner to generate win-win solutions.
Ignite and empower our teams entrepreneurial spirit.
Exude respect and gratitude treat others as you would want to be treated.

Compensation
Competitive salary commensurate with job position and experience.
On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability or genetic information.
Required Experience
Senior IC
Key Skills
Entry Level Sales,Customer Service,Hospital management,Corporate Finance,Lead Generation
Employment Type : Full Time
Experience : years
Vacancy : 1
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