Senior System Engineer - Analysis & Improvement (m/f/d)
Alpitronic
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Your Responsibilities

Analyze service tickets to identify potential product issues
Study logs, connectivity problems, and software update faults
Diagnose hardware and mechanical failures on returned units
Classify faults by frequency, nature, and impact
Support the R&D department in investigating quality claims and contribute to the 8Ds process for design-related issues
Assist in root cause analysis and define interim and hardware corrective actions, from design to implementation
Provide technical instructions to repair centers and verify the application and effectiveness of countermeasures
Coordinate with the Data Science & Analysis team to leverage remotely available data for improvement analysis
Contribute to the definition and validation of early failure detection algorithms and support the enhancement of diagnostic and monitoring software
Translate findings into new product requirements

Your Qualifications & Skills

MSc in Electronics Engineering or equivalent with proven knowledge of power electronics devices
Solid background and professional experience in R&D or Product Quality departments, with strong understanding of design, validation, and complex organizational processes
Skilled in problem-solving methodologies (8Ds, Ishikawa, 5 Whys), root cause analysis, and corrective actions
Familiarity with statistics, data management, ERPs, CAD, FEM, and Office tools
Strong analytical thinking, abstraction, and modeling skills, combined with proactiveness, autonomy, and self-motivation
Effective communicator with negotiation skills, teamwork mindset, and empathy
Willingness to travel nationally and internationally, with strong motivation for the role
Fluent in English, Italian and/or German

OUR COMMITMENT

Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e‑mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance‑related pay
Additional company benefits

WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting‑edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast‑growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
Seniority level

Associate

Employment type

Full‑time

Job function

Information Technology

Industries

Appliances, Electrical, and Electronics Manufacturing

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