We’re looking for a dynamic Senior Sales Assistant to join our team in Milano Verri, supporting one of TLG’s in-house brands.In this role, you’ll assist Store Management in driving sales, delivering exceptional customer experiences, and upholding our operational and visual standards. Acting as the "Manager-on-Duty" in the absence of the Store or Assistant Manager, you’ll lead by example, inspire the team, and ensure the store runs smoothly.Key ResponsibilitiesSales LeadershipAct as a leader on the floor, driving sales and modeling outstanding customer service and clienteling.Supervise and support the team in achieving sales goals and maintaining selling standards.Provide floor supervision that maximizes sales opportunities and ensures an elevated shopping experience.Team DevelopmentTrain and coach associates on product knowledge, selling techniques, and customer service.Offer constructive feedback and mentorship to foster a high-performing team.Partner with associates on the floor to enhance selling skills and team effectiveness.Operational ExcellenceMaintain control of key company assets, including cash, inventory, and loss prevention protocols.Ensure compliance with operational policies and accuracy in all procedures.Fashion LeadershipServe as a brand ambassador.Stay current with fashion trends and demonstrate an understanding of how to create vibrant, on-brand looks.Physical & Work EnvironmentOperate cash registers and computers efficiently.Perform physical tasks, including standing, walking, bending, and lifting up to 15 pounds.Foster a collaborative and professional work climate that inspires mutual trust and respect.QualificationsMinimum 2 years of retail selling and management experience.Flexible availability, including nights and weekends.Strong communication and observation skills with an eye for customer and employee behavior.Ability to retain and apply product knowledge and company policies effectively.
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