About Kraken
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimizing renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
About the role
We are looking for a proactive and motivated teammate to join our Sales Channels and Retention product team within the Commercials global product group. This team integrates all aspects of Kraken that facilitate customer acquisition and retention for our clients, including Affiliates and Sales Partners Management, Referrals and Rewards, Loyalty Program, etc.
What you’ll do

Own the strategy for the Sales Channels & Retention team, bringing together existing solutions and shaping future opportunities
Leading and influencing: together with the team Tech Lead, you’ll need to create a strong sense of purpose and mission for the development team, aligning the products vision to the overall group strategy and advocating for the product in the organisation
Solve complex problems: cut through ambiguity, facilitate data collection from multiple sources, analyse diverse inputs, experiment to validate hypotheses, and design practical solutions
Build deep product knowledge: quickly get up to speed on current products, engage with clients and users, and translate insights into a clear vision and roadmap
Planning, delivery, validation: you’ll need to prioritise work to maximise business value, apply agile principles pragmatically and collaborate with the team to ensure effective and efficient delivery, while mitigating risks and reducing dependencies
Stakeholders Management: you’ll deal with a broad set of stakeholders, with whom you’ll have to collaborate and nurture trusted relationships to facilitate your team efforts to meet product goals and vision

What you’ll need

Effective communicator: strong communication skills, both verbal and written, to articulate complex concepts in a way that the targeted audience can follow and understand
System thinker: ability to think from a system point of view, deal with complexity and can manage ambiguity adopting effective approaches
Strategic mindset: ability to think strategically and align product initiatives with the long‑term goals of the organisation
Entrepreneurial spirit: demonstrated entrepreneurial spirit, with a willingness to take risks, experiment with new ideas, and drive innovation within the product portfolio
Customer‑centric approach: commitment to understanding and prioritising customer needs, ensuring products meet or exceed customer expectations
Data‑driven decision‑making: proficiency in leveraging data analytics and insights to drive product strategy and decision‑making
Innovative problem solver: proven track record of creatively solving complex problems and overcoming obstacles in product development
Market awareness: demonstrated understanding of market trends, competitor analysis, and customer needs to inform product decisions
Adaptability and flexibility: ability to adapt to changing priorities, market conditions, and organisational dynamics in a fast‑paced environment

Benefits
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms.
Referrals increase your chances of interviewing at Kraken by 2x.
Get notified about new Senior Product Manager jobs in Milan, Lombardy, Italy.
#J-18808-Ljbffr