Overview
Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language. Our success stems from a blend of the world’s #1 adaptive neural machine translation technology, a large network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools.
By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that help more than 360,000 clients grow their businesses worldwide. We are offering an in-house position at our Headquarters in Rome.
Position
Senior Project Manager (Senior Localization Project Manager) for our Enterprise clients who will manage translation projects, work with translators, and directly with our top clients in the digital space. You will oversee service delivery for one or more accounts, coordinate production, anticipate client needs, and serve as the main project management contact in your time zone. You will also coordinate and guide a team of Project Managers working on the accounts assigned to you to maintain efficiency, scalability, and profitability.
Responsibilities

Manage and oversee the entire service offering for assigned clients, ensuring high-quality deliverables and on-time delivery (OTD).
Coordinate the team of Project Managers for assigned clients, ensuring processes are followed to guarantee efficiency, scalability, and profitability.
Directly manage complex and/or strategic projects during onboarding, launches, and ongoing collaboration with clients.
Serve as the primary PjM contact with clients in your time zone, attend meetings, and present production data and improvement plans during business reviews.
Anticipate client needs and proactively address issues to maintain high client satisfaction.
(Optional) Manage a team of Project Managers, ensuring alignment with team goals and professional growth.

Requirements

5+ years of experience in Localization and Project Management.
Self-driven, motivated, and outcome-oriented with the ability to operate in ambiguity.
Excellent written and verbal communication skills; ability to convey information concisely and clearly.
Strong organizational skills with the ability to prioritize and manage competing demands.
Proven localization and internationalization knowledge, including localization processes and technology.
Collaborative mindset and ability to work in a team-focused environment.
Preferred experience in people management.

Additional Details
This position may require work on holidays and/or weekends, if necessary.
Location
Headquarters in Rome, Italy.
About Benefits and Perks
We offer a comprehensive approach to well-being and professional growth, including career support, coaching, and a variety of on-site amenities to foster comfort, community, and development.
Diversity statement
At Translated, we proudly embrace and celebrate each individual’s unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We are an inclusive and equal-opportunity employer committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.
Learn more
Learn more about our company at https://translated.com/work-at-translated-onboarding

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