Senior Engagement Manager, ASEAN Professional Services
Job ID: 3049752 | Amazon Web Services Philippines Inc.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well‑Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise and effectively communicate technical concepts to both technical and business audiences. As you progress you will lead increasingly complex technical projects, shape cross‑organizational strategies and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate and drive projects to successful completion while exceeding customer expectations.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.
Key job responsibilities

Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and mapping them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and defining documentation standards

About the team
Diverse Experiences – AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.
Work/Life Balance
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home there’s nothing we can’t achieve in the cloud.
Basic Qualifications

Experience in cloud computing
Experience in project management of technical programs, supporting Fortune 500 companies across multiple industries
Bachelor’s degree in Computer Science, Engineering, related field or equivalent experience
10+ years Project Management hands‑on experience in managing and delivering enterprise level IT projects
10+ years Program Management / Engagement Management experience leading other project managers to deliver a program with multiple concurrent projects

Preferred Qualifications

AWS experience preferred
Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate
Strong understanding of AWS services, architectures and best practices
Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework
Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers
Demonstrated ability to successfully manage multiple and concurrent projects/customers
Proven track record of increasing project scope and complexity and possessing a deep knowledge of Agile and Scaled program management best practices and how to pragmatically apply them across large, complex projects

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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