Sales Strategy and Operations Manager, APJ GSOThis role is open to candidates based in Delhi or Bangalore.AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success.The Amazon Web Services (AWS), India Global Sales Operations (APJ AGS GSO) team is seeking a self-directed, motivated, and structured sales operations professional who is passionate about enhancing operational efficiency of our sales organization by driving process improvements, leveraging technology, and collaborating closely with global and regional stakeholders as we grow our business and expand our product mix.The successful candidate must be able to roll-up their sleeves and dive deep into unclearly defined spaces and instill proper levels of structure and control. They should be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities.Key ResponsibilitiesManaging financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reportingDeveloping metrics and reports to manage sales pipeline, billed revenue and quota attainmentLeading development of and implementation of forecast models/methodologies, owning quantitative analysis of sales team performanceDeveloping and implementation of performance dashboards that encompass key metricsMaking recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM toolsIdentify opportunities to improve the operating cadence and reporting processes, implementing process enhancements and automation where possibleLeading territory planning, account segmentation & quota developmentOwn the Operating Cadence calendar for the business, including scheduling regular business reviews, updating and publishing the calendar, and communicating changes to stakeholder groupsSupport the Monthly review process for the business, including coordinating data collection, analysis, presentation preparation, and facilitation of the monthly review meetingSupport the leadership team, ensuring all necessary metrics, performance updates, and action items are captured and communicated effectivelyCollaborate cross-functionally with other geo and global teams to ensure alignment and consistency in cadence, processes, and performance managementBasic QualificationsBachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field10+ years of experience in a sales operation, business operation, or finance role, preferably in a global, matrixed organization5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecastingStrong business-process design experience, written and verbal communication skills, as well as the ability to work effectively across internal and external organizationsExcellent data analysis and data visualization capabilities, with proficiency in tools like Excel, Salesforce, Tableau and PowerPointPreferred QualificationsStrong project management and process improvement skillsExperience with recurring-revenue business models; ability to predict and forecast business based on deep dive of past trends, new wins and seasonalityEffective communication and presentation skills, with the ability to translate data into actionable insightsExperience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformationExhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a businessDemonstrated problem-solving and critical thinking skills, with a solutions-oriented mindsetExperience working within a high-growth, technology company would be highly beneficialAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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