Job Purpose
To be the first point of contact for customers aligned to their respective Business Unit, utilising their specialist product knowledge alongside a professional and confident manner to deliver excellent customer satisfaction, develop new sales opportunities and achieve their sales targets.
Accountabilities

Achieve monthly/quarterly Revenue and Margin targets
Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
Plan outbound calls to customers in order to generate new business opportunities
Active inbound selling
Provide accurate and timely quotations to customers
Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated
Manage customer backorder expectations and reporting
Proactively develop relationships with key internal and external contacts
Ensure CRM system is well maintained and provides correct customer information
Provide, sell and negotiate product information, pricing, special offers and promotions
Ensure TD SYNNEX maintains service levels agreements with customers
Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls
Sell the benefits of using TD SYNNEX and the Company value proposition
Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.

Knowledge, Skills and Experience

Numerate with good attention to detail
Excellent telephone manner
Priority management and planning skills
Strive to achieve set targets
Understands Sales Process
Effective Communication Skills
Good relationship building
Working knowledge of Microsoft Word, Excel, Outlook
Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
A knowledge of product set would be desirable but not essential
IT industry knowledge would be desirable but not essential

Key Skills
Not specified.
What's In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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