Join to apply for the Sales Manager role at Mandarin OrientalJoin to apply for the Sales Manager role at Mandarin OrientalMandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.Duties And ResponsibilitiesSupport MOHG philosophy and culture daily to ensure guests’ satisfaction and the achievement of our MissionAnalyze local market trends and develop new business leadsHandle and qualify the proposal and follow-up of transient, group and banqueting enquiries and actively engage with clients to maximize the conversion of businessEnsure a “sales approach” in every lead, customizing offers and ensuring that a luxury and positive attitude is always guaranteedParticipate in external sales appointments, trips, fairs and tradeshows when relevant for the specific market segmentParticipate in local events and sales calls, including property site inspectionsDemonstrate proactivity to bring back former clients and acquire new onesFollow internal financial policies, managing and verifying client payments and outstanding balancesUse systems to pull out reports and analyze figures and data consistentlyEnrich the existing database, ensuring time efficiency and data accuracy as per MOHG policiesAttend daily departmental meetingsMeet the objectives as set by the CompanyCommunicate and cooperate with all departments as required across the hotel and the whole CompanyFollow company grooming policiesRequirementsAt least a 2-years experience in a similar position within the luxury hospitality industryFluent in English and Italian. Other languages are considered a plusCreative thinking and bespoke approach to guests’ requests and needsStrong time-management skillsGood knowledge of Microsoft Office PackageCharming and dynamic approach to clients and colleaguesProblem-solving attitudeStrong presentation skillsEnergetic, dynamic and enthusiasticAvailable to flexible hoursAvailable to travel (local and international)We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesHospitalityReferrals increase your chances of interviewing at Mandarin Oriental by 2xGet notified about new Sales Manager jobs in Como, Lombardy, Italy.Sales & Business Development Manager – Mediaset AdManagerEMEA E-Business Junior Key Account Manager | DG BeautyRegional Account Manager Gdo-Food ServiceSales Assistant (M/W) - Full time (40 hours) Rinascente MilanSenior Market Manager, Experiences, MilanDirector of Sales & Marketing - METT Milan Torre VelascaWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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