HOW WILL YOU MAKE AN IMPACT?

Ensures a unique and exceptional client experience during a sale
Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapts according to client(s) needs and motivations
Strives to always improve and surprise the client(s)
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of After Sales
Meets individual and boutique targets, both quantitative and qualitative
Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison
Respects all brand and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Previous experience in luxury Retail
Excellent interpersonal and communication skills
Strong attention to detail
Client centric
Team-Player approach
Fluent in English and Italian

YOUR JOURNEY WITH US:

After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
Interview with the Boutique Director
Interview with the HR Manager

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