Overview
Codice di riferimento : 97591
Sales Associate – Milano, 25, IT- Permanent
La storia di Cartier si fonda sull’ audacia e la passione. Per più di 170 anni abbiamo portato avanti uno spirito pionieristico e coraggioso che continua ad ispirare i nostri team in tutti i Métiers, dalle boutique agli atelier, passando per le nostre sedi. I nostri 9000+ colleghi di 105 nazionalità diverse sono uniti dallo stesso spirito di indipendenza, e impegno per l’eccellenza, e dalla costante ricerca di nuovi modi per arricchire la tradizione della Maison ridefinendo i confini della creatività.
Job Mission
As an Ambassador of the Maison, he / she ensures a unique client experience before, during and after a sale and proactively develops his / her client portfolio. He / she also participates to the daily boutique operations.
Key Responsibilities

Sales Achievements

Ensures a unique and exceptional client experience during a sale
Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapts according to client(s) needs and motivations
Strives to always improve and surprise the client(s)
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of After Sales
Meets individual and boutique targets, both quantitative and qualitative


Client Relationship & Portfolio Development

Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison


Daily Boutique Operations

Respects all brand and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested



Profile
Per saperne di più sulla vita in Cartier
Note
Richemont possiede diverse aziende leader mondiali nel settore dei beni di lusso, con particolari punti di forza in gioielleria, orologi e strumenti di scrittura. Cartier si è unita al Gruppo nel 1988.
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