For a copy of the Versace California Consumer Privacy Policy Act for applicants, employees, and non-employee workers, please click here.The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.Business Development & Client ManagementPartner with management team to strategically achieve sales targetsStrive to always increase brand and product knowledgeMaster selling skills to satisfy customer needsTake action to maximize the sales opportunity on all categoriesEmbrace and promote our Retail Excellence Program with both clients and staffBuild strong partnerships with clients, peers, and managementthrough effective communicationEnsure superlative customer service standards, to meet customer expectationsAct as brand ambassador to build relationships with new customers and VIP clienteleDeliver the ultimate Versace experience to increase customer loyaltyDrive results through delivering an elevated customer experience both during and after sale serviceCRMCapture customer data all the timeProactively take possible actions to maintain a long-term relationship with customersParticipate in the organization of In-store & Promotional eventsImplement and manage the boutique’s community outreach program to maintain active social relationships with clientsOperationsEnsure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)Remain in compliance with operational and company policies and proceduresEnsure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-upYOU’LL NEED TO HAVE2 + years’ experience in retail – luxury experience preferredComputer skills to include operation of retail sales system, Word, Excel and emailWE’D LOVE TO SEEAn entrepreneur with the ability to drive resultsWell connected with a strong ability to engageElevated customer service skills; a true fashion expert with a passion for salesExceptional verbal and written communication skillsA positive, outgoing, high-energy personality able to thrive within a high paced environment—At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences .Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
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