Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional.Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care.Acqua di Parma, where timeless craft meets vibrant spirit.MISSION & RESPONSIBILITIESAs part of the Boutique Team, the key responsibilities are :Be actively involved to reach the sales targets on all categoriesCultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelinesMaster selling skills to satisfy customer needsAct as brand Ambassador to build relationships with new customers and VIP clienteleEnsure a high level of standards in Merchandising and Brand image according to corporate guidelinesRespect Retail Operations procedures and the guidelines provided by HQUse the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM systemDevelop a unique customer experience and irreproachable service, build customer loyalty and develop the customer baseMonitor stock levels and cooperate with the stock team providing support.REQUIREMENTSPrevious experience in the luxury industry with a customer-oriented attitudeEntrepreneurial spirit with the ability to drive resultsPositive Attitude, fragrance passionate and team orientedAbility to listen and advise, have a taste for challenges and salesFluent in English, additional languages are a plus.Candidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016 / 679 (GDPR) available at the following link :
#J-18808-Ljbffr