Overview
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We are looking for a passionate talent to build our customer experience.
Responsibilities

Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Qualifications

Fluency in Italian and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
Minimum 1-3 Years Of Relevant Experience In Luxury Retail
Self-motivation with positive attitude and professional selling techniques
Good customers focus with strong presentation, interpersonal and communication skills
Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
Flexibility to adapt to the evolving needs of the business and our customers
Strong team player
Availability to work Part Time 20 h/week
Location: Verona

We are an equal opportunity employer and passionately believe that our strength lies in people and uniqueness. We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
Job details

Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail Apparel and Fashion

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