Job Description
Restaurant & Bar Manager (HOT0C487)
Job Number
Restaurant & Bar Manager (HOT0C487)
Work Locations
Hilton Milan Hotel, Via Luigi Galvani 12, Milan 20124
What will I be doing?
As a Restaurant & Bar Manager, you are responsible for managing our Cotoliamo restaurant operations to deliver an excellent Guest and Member experience. You will also manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage restaurant operations
Maintain exceptional levels of customer service
Recruit, manage, train and develop the restaurant team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines in relation to food and payroll
Drive sales to maximize budgeted revenue
Develop menus with other members of the Food and Beverage team
Accountable for monthly stock takes
Incentivise team members to maximize sales and revenue
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Evaluate guest satisfaction levels with a focus on continuous improvement
Ensure communication meetings are conducted and post‑meeting minutes generated
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?
A Restaurant & Bar Manager serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Management and/or supervisory F&B experience
Able to meet financial targets
Ability to comply with all Food and Beverage brand standards
Ability to work under pressure
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
Fluent in English and Italian

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Degree in a relevant area
Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!
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