The role of Resort Assistant’s is an integral and varied role and assists in every aspect of the Interski operations.We require our Resort Assistants to be all-rounders, happy to be client facing and just as happy to be working in the background. We require our Resort Assistant’s to be flexible and adaptable as changes occur on a daily basis when working in an operational environment and our Resort Assistant’s will need to have a can do, friendly, proactive, and positive outlook.Resort Assistant’s MUST hold a full valid driver’s licence and have driving experience and must be willing to drive a manual vehicle, 2-seater to 9-seater vehicles. Remember, they would be working in the Alps therefore you must be prepared to drive in all weather conditions.There are positions based in both Aosta / Pila and in La Thuile / Courmayeur with a requirement to work in different resorts over the course of the season as operationally required.Given the seasonal nature of the role, team members are expected to work up to a five-month period with one scheduled day off per week. The workdays can be long and physically demanding, often in varying weather conditions. As such, we value individuals who demonstrate resilience, a positive mindset, and a proactive approach to maintaining their mental and physical wellbeing throughout the season.KEY RESPONSIBILITIESSki HireAssisting in ski hire on arrivals day (fitting boots, poles, skis etc)Assisting in ski hire in the mornings and afternoons (when clients come through the building)Ski Hire shift (normally one shift per week in the ski hire building and tasks include pre fitting, cleaning, sorting etc)Assist the rental wear department in the preparation, delivery, collection and turning over rental wear (ski jackets, ski trousers, helmets)On HillWelcoming clients at the gondola stationAdvising clients to keep safe when crossing the pisteAssistance at check out in the morningsAssisting clients on chairlifts on the first day or twoResponding to WhatsApp calls / messages whilst on the hill which could be for a change of equipmentAssistance at check in in the afternoonsMovements / TransfersMove clients and team members within the Aosta ValleyProvide airport transfers from / to Turin, Milan & Geneva airportsAd hoc requirement to attend après ski activities such as ice skating, disco, and presentation evening run-aroundsAssisting clients in the medical centre if there has been an accident / injury and ensure relevant documentation is completedOn Call Night - on call from 17 : 00-08 : 00 for any accidents / injuries or any operational requirements that may take placeOtherDelivery of a welcome meeting to arriving holiday clients (adult and family groups)Ad hoc requirement to cover days off for other team members in the role of a schools & college co-ordinator (rep for a school group)SKILLSFriendly, positive, and personableCustomer service orientatedFlexible and adaptable to changesProactive with the ability to find solutions to any issues that ariseHard working and willing to get your hands dirtyTaking ownership of your responsibilitiesAbility to remain calm under pressureA team playerPassionate about skiing and / or snowboardingREQUIREMENTSCriminal Record Disclosure / DBS / Police Check - ESSENTIALOver 21 years old – DESIRABLEDriver’s licence & willingness to drive manual vehicles in resort (2 seater / 5 seater / 9 seater) –ESSENTIALFluent in English - ESSENTIALWillingness to learn Italian / French (Aosta Valley) – DESIRABLECONTRACTOR PACKAGEContribution towards travel expenses at the start and end of the contractTraining programme delivered at the start of the contractAccommodation (maximum twin share in a hotel or apartment)Option to live out and an allowance of £400.00 per month offeredMeals (lunch provided during the season)Uniform (ski jacket, ski trousers, gilet and polo shirts)Lift PassAosta / Pila team members will receive a season pass for Pila, Crevacol & CogneIf required to work in another resort, a daily or 5 day lift pass will be providedEquipment (skis / poles / boards / boots if required)Insurance (travel, medical and public liability) – depending on nationalityOne day off per weekOn snow training offered ad hoc over the seasonPre-agreed time off during the season (non-peak weeks only)Team Engagement Programme (contractor of the month and social events)Competitive wages of £1000.00 pcm working on a contractor basisNUMBER OF ROLES AVAILABLE10 Aosta basedWHERE YOU CAN DO THIS ROLEOur full time Resort Assistants are contracted to work in the Aosta Valley, Italy and work carried out in Aosta / Pila or La Thuile with ad hoc requirements to work in our other resorts within the Aosta Valley, Bardonecchia and beyond.The Holidays Co-ordinators are the face of Interski, assisting with the smooth organisation and delivery of the Ski Holidays market (adults’ groups, families, solo travellers & corporate groups) in La Thuile & Courmayeur.The Holidays Supervisor is the face of Interski, assisting with the smooth organisation of the Ski Holidays market across all resorts (Aosta / Pila, Courmayeur and La Thuile) and delivery of the Ski Holidays market (adults’ groups, families, solo travellers & corporate groups) in Aosta / Pila.J-18808-Ljbffr
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