Overview
Hosco
Reports to the General Manager. The Reservation Manager is responsible for ensuring that guests have a seamless experience when booking rooms, and oversees the reservation office and work closely with other departments to ensure that guests receive the highest level of service. He/She is responsible for managing the reservation system, which includes ensuring that all bookings are accurately recorded, that guests are informed of any policies or procedures related to their stay, and is co-responsible for managing the room inventory in Protel and Synxis.
Qualifications

Previous experience in the role for a minimum of 2 years in 5-star deluxe property
Guest oriented
in-depth knowledge of LQA standards
Proficient in English
Knowledge of PMS Protel
Problem solving

THE OFFER IS FOR EU RESIDENTS ONLY, OR APPLICANTS ALREADY WITH A WORK PERMIT FOR ITALY. WE DO NOT OFFER VISA ASSISTANCE. THESE ARE SINE QUA NON CONDITIONS FOR A SUCCESSFUL APPLICATION.
Settore: Hotel/Turismo
Ruolo: Customer Service
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