Descrizione Lavoro
A leading software company is seeking an Incident Manager to join their international team. The ideal candidate will have 2-3 years of experience in IT Service Management, supporting clients in managing and resolving major incidents with minimal business impact. Key responsibilities include coordinating incident resolution, acting as the primary communication contact, and collaborating with other management teams. A solid understanding of ITIL processes and strong communication skills are essential. This position is fully remote.
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