Primark, an international fashion retail company with 18 stores in Italy and more than 5,000 colleagues, along with 5 stores in Slovenia, Hungary, and Romania, continues its expansion by opening new stores in the upcoming months.Do you want to be part of this ambitious project?We are seeking a Regional Facilities Manager to join our team at the Milan Head Office.As the Regional Facilities Manager for Italy, Slovenia, Hungary, and Romania, reporting to the Senior Retail Facilities Manager in Dublin, you will oversee and manage facility management suppliers, contracts, and partnerships to ensure optimal service delivery and operational efficiency across these countries.Your key responsibilities include:Managing daily operations of supplier contracts, ensuring service standards are met across all sites.Building strong partnerships with suppliers to promote collaboration.Reviewing and validating supplier quotations, ensuring compliance and cost-effectiveness.Conducting contract performance reviews and audits, including PPM and reactive services.Performing site audits to ensure compliance with safety, environmental, and quality standards.Monitoring supplier performance through KPIs and SLAs for continuous improvement.Enhancing customer experience through improved FM services.Aligning services with CSR policies, sustainability, and ethical standards.Collaborating with Procurement and Finance to manage budgets, contracts, and tenders.Planning and managing FM services for new store openings.Ensuring store operations by managing supplier activities and responding to emergencies.Acting as a liaison between Facilities and Stores to meet operational needs.Reporting on contract performance, service standards, and costs to senior management.What we look for:At least 5 years of experience managing facility management contracts in retail, with a proven record in multi-site service delivery.Deep understanding of Facility Management and retail industries, with a focus on service improvement and cost reduction.Strong interpersonal and communication skills for stakeholder engagement.Experience managing large Capex and Opex budgets with financial acumen.Proficiency in CAFM systems, IT, and report writing.Ability to analyze complex data for operational insights.Collaborative approach with suppliers and teams.Conflict resolution skills.Fluent in English and Italian.Willingness to travel frequently.This is a unique opportunity to work for a fast-growing company that invests in people development, emphasizing teamwork and excellence.Join us as a Regional Facilities Manager!
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