RAN Operations Specialist – Nokia
Join Vodafone’s RAN Operations team in Milan, Italy. This hybrid role involves second‑level support for Radio Access Network (RAN) operations and maintenance tasks.
Role Purpose
Within Fixed and Mobile Access Operations, you will manage RAN operation & maintenance tasks, troubleshoot RAN issues, apply procedures and changes to restore service, support field engineers, manage third‑party vendor support, follow‑up on problem management, and execute planned works including configuration changes or software upgrades on RAN nodes.
What You’ll Do

Troubleshoot issues in RAN technologies
Restore services when issues occur
Provide phone support to field engineers
Manage third‑party support services
Execute planned works and maintenance windows activities
Participate in on‑call service rotation

Who You Are

Strong knowledge of mobile network architecture
Technical skills on Single RAN node, BSC Air Scale, MantaRay
Good time management and prioritisation
Experience with incident, problem and change management processes
Analytical mindset with a drive for technical knowledge
Excellent interpersonal and communication skills
Excellent English language proficiency

What We Offer
At Vodafone we provide growth opportunities, a global mission to connect people, and a diverse and inclusive culture.
Because we value diversity and equal opportunity, we encourage applications from individuals of all backgrounds.
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