OverviewThe opportunityThe Quality Officer reports to the Quality and Safety Manager, who is responsible for leading and coordinating the integrated Quality Management Systems across the organization, with a strong focus on company quality standards.ResponsibilitiesQuality System Management: The Officer oversees the implementation and effectiveness of the Quality Management System (ISO 9001) ensuring cross-departmental integration.The Officer supervises internal audits, non-conformity management, and corrective / preventive actions, ensuring alignment with company standards and customer requirements.Continuous Improvement: The Officer leads continuous improvement projects by analyzing data and KPIs, identifying inefficiencies, and proposing innovative solutions.Reporting and Communication: The Officer assists the Q&S Manager to prepares periodic reports for senior management, providing detailed analysis and strategic proposals.Cross-Functional Projects: The Officer supports the Q&S Manager in managing specific projects related to quality and safety, acting as a technical and operational reference point.Organizational Relationships: The Officer works cross-functionally with all company departments, in particular with the HR department, acting as a facilitator and coordinator for quality and safety matters.Key responsibilitiesQuality (ISO 9001 : 2015)the Officer : Oversees the Quality Management System to ensure compliance with ISO 9001 : 2015 standard.Coordinates internal audits and supports external certification audits.Works collaboratively with teams to enhance process efficiency and performance.Maintaines all quality documentation, including manuals, procedures, and work instructions.Leads quality-focused training and communication initiatives.Possible additional tasksManages and coordinates all health & safety activities following Legislative Decree 81 / 2008.Develops and maintains the Risk Assessment Document (DVR).Promotes a strong safety culture through awareness campaigns and training.Collaborates with the Company’s appointed medical doctor and cross-functional teams.Provides safety support during new employee onboarding.The Officer can be function representative during internal meetings.The Officer can be Company representative at Global Group, Proman.QualificationsPrevious experience in companies operating on a project or order-based model.High school diploma required; bachelor’s degree preferred.Required minimum 5 years of experience in a similar role.Thorough knowledge of quality regulations.Proactivity, sense of initiative, ability to organization and time management.Analytical mindset and proactive problem-solving approach.Team-oriented with high collaboration skills.Mandatory fluent in Italian and English (written and spoken)Familiarity with business IT systems and tools.Preferable (but not required) :Certification as an occupational safety trainer (DM 6 / 3 / 2013).Internal Auditor qualification for ISO 9001 : 2015.We encourage candidates who may not meet every single requirement to apply, as we provide opportunities for growth and learning.
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