Program Manager - Online Training Agency
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Searching for a dynamic, motivated, well organized Program Manager to:
Job Purpose
A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.B) build and maintain strong, long‑lasting customer relationships
Responsibilities

Manage projects, timelines and deliverables
Manage content calendar, content creation and translations for micro learning training program
Maintain deliverables/activity overall planning calendar
Analyze data and Training KPI through dedicated dashboards
Liase with IT team for development of tools and resources on Monday
Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
Understand customers' needs and provide them with specific products and services
Collect and analyze data and make it usable by the customers, so as to help them choose
Demonstrate in-depth knowledge of company products and services
Promptly resolve any customer problems

Knowledge and Skills

Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables
Ability to work under pressure on tight deadlines while delivering excellence
Flexible and adaptable to shifting priorities
Problem Solving
Strong analytical mindset
Excellent communication and interpersonal skills
Team Player
Creativity and curiosity around innovative methods – startup mentality
Result‑oriented
Digital Mindset
Skills: Excellent XL, PPT. Knowledge of Monday, Skillato and PowerBI a plus

Nice to Have

Passion for cars
Interest in automotive business (distribution, renting and financing, warranty, used car business, …)

Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Project Management and Information Technology
Industries
Business Consulting and Services
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