We are seeking a skilled Technical Support Engineer to join our team. In this role, you will be responsible for providing top-notch technical support to our customers.Provide product demonstrations and training to customers remotely or on-site.Efficiently handle customer complaints by remote instruction or onsite trouble shooting.Assist customers with product installation and operation.Design product brochures, operation manuals, and videos to enhance the customer experience.Perform other duties assigned by leadership.The ideal candidate will have excellent communication and problem-solving skills, as well as a strong ability to work independently and as part of a team.Requirements :Bachelor's degree in Computer Science, Engineering, or related field.At least 2 years of experience in technical support or a related field.Excellent knowledge of computer hardware, software, and networking systems.Strong analytical and problem-solving skills.Ability to work effectively in a fast-paced environment.What We Offer :A competitive salary and benefits package.Opportunities for professional growth and development.A dynamic and supportive work environment.The chance to work with a talented team of professionals.
#J-18808-Ljbffr