The Process Innovation Specialist covers the role of Local Process Map Officer (LPO)’s Deputy. He/She maintains VW Bank/ VW Leasing's Process Map, coordinating and supervising its periodic updating process and interfacing with Headquarter and other corporate stakeholders (Process Owners, Business Continuity Manager, IT Risk Officer, etc.).He/She takes care of updating process flows and Business Roles (BR), as well as performs process analysis activities aimed at identifying possible optimization interventions (e.g. Robotic Process Automation, Power Automate, etc.).He/She coordinates the set up / update of a process in occasion of the implementation of a new requirement or due to the introduction of a new solution, engaging all the different stakeholders.He/She plays the role of Office Focal Point in the area of Segregation of Duties (SoD), coordinating activities to identify and census conflicts within business processes.He/She works for VW Bank (own company) as well as on behalf of VW Leasing, based on dedicated outsourcing agreements.Role and duty – core businessCoordinate the periodic update process of the VW Bank/ VW Leasing’s Process Map (periodic updates and annual recertification), directly managing relations with Headquarters and other corporate stakeholdersTake care of updating the DB Processes within the Process Management tool Model-To-Go (M2Go)Prepare periodic process-related reporting for HeadquarterMap and update business processes, through interviews with business users and analysis of internal documentation, and represent them in flowcharts using the M2Go toolSupport Process Owners in analyzing business processes to identify inefficiencies and areas for improvementAssist in the development and enforcement of process compliance and governance standardsMonitor and evaluate process performance metrics to assess the impact of changesDesign, document, and implement optimized business workflows and proceduresGathering and analysis of candidatures for the automation of new processesCoordinate the identification and census process of Segregation of Duties (SoD) conflicts identified within business processes, interfacing with VW Bank's Access Identity Management (AIM) FunctionStay updated on industry trends and best practices in business process managementCompetencesBachelor’s degree in Business Administration, Management, Industrial Engineering, or related fieldProficiency with process mapping tools (e.g. M2GO, Visio, or similar)Proven experience in business process analysis, improvement, or managementFull proficiency of English in both written and oral formAdvanced knowledge of Microsoft Excel and PowerPointAdvanced SAS KnowledgeKnowledge of Office 365, in particular Power Automate, Power Apps and Power BIFamiliarity with Lean, Six Sigma, or other process improvement methodologies is a plusAbility to work independently and collaboratively in a team environmentAbility to plan workProject managementPersonal flairsPassion for technology and innovationOpen mind and curiousAnalytical, detailed oriented and organizedStress managementExcellent communication and interpersonal skillsHighly motivated and proactive approach to problem solvingCompany: VOLKSWAGEN BANK GMBHLocation: Milan, Milan, ITDepartment: Strategy and ConsultingWorking Model: Full-timeContract Type: UnlimitedRemote Working: By agreementWe are the key to mobility - become a part of this exciting journey now!Discover a variety of tasks and new challenges. Together we will implement exciting projects and reshape the future of mobility.In case of further inquiry please provide the Job-IDas reference number.Notice | This job portal is provided and operated centrally by Volkswagen AG. The job vacancies shown in the job portal, as well as further information, are defined and managed by the respective Group companies and only provided centrally on a systemic basis by Volkswagen AG in its role as provider of the job portal.
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