OverviewJob ID: 3054180 | Amazon.com Services LLCAmazon Process Assistant (Full-time)Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces.ResponsibilitiesTrack and report ATS/labor hoursOccasionally assist with production duties, train associates and verify SOP (standard operating procedure) complianceEnsure successful area performance through tracking and reporting metricsIndependently assess all aspects of associate work performance and provide timely and detailed feedbackParticipate in Operational Excellence initiativesMaintain a full understanding of workflow and daily production goalsReview and update SOPs as requiredEnsure work areas remain clean and are properly equippedIdentify and address safety hazards within the work area, and participate in safety initiativesCoach associates on ways to work safely at all timesEnsure all job injuries are reported timely in accordance with established policies and proceduresProvide vacation coverage for Area ManagersBasic Qualifications1+ years of Microsoft Office products and applications experienceHigh school or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachWork 40 hours/week, and overtime as requiredPreferred QualificationsAssociate’s or Bachelor’s Degree, and/or prior Amazon experienceAwareness and willingness to use OPEX tools and techniquesDemonstrates problem solving and analytical skillsAbility to communicate effectively (written and verbal) across various levels of an organizationHistory of meeting/exceeding departmental goalsExperience leading teamsCapable of providing direction to team members using independent judgmentOrganization and time management skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $44,512/year in our lowest geographic market up to $54,912/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.Job detailsRecommended jobsBased on your recent activity, you may be interested in:Posted: July 22, 2025 (Updated 2 months ago)Posted: September 16, 2025 (Updated 6 days ago)Posted: November 27, 2024 (Updated 27 days ago)Posted: September 3, 2025 (Updated 14 days ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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