Platform Engineer – Cloud Native Team
We are a Cloud & Cybersecurity Provider focused on delivering high reliability cloud services integrated with cybersecurity solutions for medium and large enterprises. We seek extremely curious, proactive colleagues passionate about technology and cybersecurity.
Responsibilities

Managing customer tickets and resolving technical issues to ensure timely responses to infrastructure problems and maintain customer satisfaction;
Delivering and setting up infrastructure to successfully deploy and configure Kubernetes environments and related technologies for customers;
Providing technical consulting and advisory services to enable customers in adopting DevOps practices and optimizing Kubernetes platform utilization;
Contributing to the development and maintenance of SIGHUP distribution products to support product evolution and ensure platform reliability;
Proactively monitoring and optimizing infrastructure to maintain stable environments and ensure optimal platform performance;
Delivering customer training and knowledge transfer sessions to empower customer teams with platform skills and best practices;
Implementing and maintaining Infrastructure as Code to ensure consistent, repeatable, and scalable infrastructure deployments.

Hard Skills

Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field preferred. Equivalent combination of education and relevant experience will be considered;
+2 years of experience depending on the seniority in IT operations, cloud infrastructure, or related technical roles;
Basic knowledge of cloud platforms (AWS, Azure, Google Cloud Platform);
Understanding of Linux/Unix operating systems and command line interface;
Familiarity with monitoring tools (Prometheus, Grafana);
Basic scripting skills (Bash, Python or similar languages);
Knowledge of containerization technologies (Docker);
Good knowledge of Kubernetes;
Understanding of networking concepts (TCP/IP, DNS, load balancing);
Familiarity with Infrastructure-as-Code tools (Terraform, Ansible, Kustomize, Helm);
Basic understanding of CI/CD pipelines and platforms;
Knowledge of version control systems (Git, GitHub, GitLab);
CKAD, CKA, or CKS certifications are considered a plus.

Language Skills

Good command of Italian and English, both written and spoken;
Good command of French and/or Spanish is a plus.

Soft Skills

Strong analytical and problem-solving abilities;
Excellent communication skills, both written and verbal;
Ability to work effectively in a team environment;
Detail-oriented with strong organizational skills;
Adaptability and willingness to learn new technologies;
Time management and ability to prioritize tasks;
Proactive attitude and initiative in identifying improvements;
Ability to work under pressure and meet deadlines;
Customer service orientation for internal stakeholder support.

Location
Italy: Vimercate (MB), Roma, Catania, Cascina (PI) / Remote Working
France: Paris
Spain: Madrid
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