Descrizione del lavoro
PREFACE
The OTI function liaisons and communicates with sales, customers, internal and external supply chain, as well as the rest of the OTI organization. The employee must express a strong customer focus with exceptional time management skills.
The role combines the jobs of Order entry up to Invoicing, covering OE, Service and program sales.
As the Order Entry Manager, he / she will coordinate and enter the input of customer sales orders into SAP, placing the demand on the necessary shipping plants.
As the OTI assistant he / she will be managing the local team, being responsible for sending out order confirmations and invoicing all customers. The position will also include master data management. The employee will work closely with finance, service, program, supply chain and sales to ensure timely invoicing and compliance to all customer requests.
The incumbent should possess excellent communication & management skills, organisational skills, be assertive, and have the ability to multi-task. Must be able to meet deadlines and prioritise projects in-line with overall business objectives.
The employee must be capable to motive and lead a diverse team within a matrix organization.
SUMMARY OF ESSENTIAL FUNCTIONS
Responsibilities

Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
Manage and develop the OTI team and represent local OTI within the organization and at EMEA level
Customer Order Processing from start to end. This includes but is not limited to :
Receive sales, program and service orders, verify terms as per quotes, confirm correct part numbers, configuration and pricing and load them on SAP as per the process needed
Create Aftermarket Sales Orders (mainly for Spare parts), and monitor warranty & service contracts
Detailled program Sales orders to be created ensuring there are separate lines for products and services and also the Milestone billings
Communicate with sales staff to verify all information is correct, and clear up with sales any missing information or inconsistencies on orders
Verify stock availability of products with each Smiths entity
Inform sales and stakeholders (customers) of shipment dates and delays
Update sales orders in SAP in the event of changes
Create download and manipulate reports out of SAP such as
Order Intake Report
Anticipated Order Intake Report
Open Order Report
Data Entry and Maintenance of SAP data
Ownership of consolidating and maintaining quality of current sales data in SAP.
Support for Sales Department
Pro-active coordination within all the departments of the organization to ensure smooth flow of business.
Complete invoicing transactions in SAP
Manage to receive shipment information to ensure invoicing complies with all terms and conditions
Ensure compliance with any export certification rules
SAP Super User.

WORK ENVIRONMENT
Individual’s primary workstation is an office setting.
Qualifiche
POSITION REQUIREMENTS

Degree or long term experience in relevant subjects and / or process management & analysis
Excellent knowledge of SAP (ERP tool) is necessary. SVMX Sales Force preferrable.
Knowledge of basic accounting principles
Computer literate and knowledge of Microsoft Word, Excel, Outlook and Internet Explorer
Ability to Multitask
Strong communication and problem solving skills
Analytical and process driven
Strong attention to details
Customer focused
Willingness to perform tasks outside of job scope
Team Player and a can-do attitude a must
Knowledge , Experience with Public Entities Environment and public Procurement Law

PHYSICAL / MENTAL REQUIREMENTS

Must be decisive, driven and conscientious and interact well in a team environment.
Possess excellent organisational and interpersonal skills to manage a wide range of activities.
Strong customer service skills including phone etiquette and the ability to handle stressful situations when working under pressure and strict deadlines.
Self-motivated, reliable, and accountable individual.
Strong understanding of meeting deadlines and targets
Open and pro-active involved into continuous improvement
Ability to work independently
Deal with different personalities and overcome communication barriers, able to work effectively in a multicultural environment
Attend program launch meetings

Informazioni aggiuntive
Offriamo...
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