Join to apply for the OSS Program Manager role at VodafoneAt Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Role PurposeIn Digital & OSS Networks (DN&OSS), Operations Support Systems (OSS) is the nervous centre to monitor proper network and services functioning, to retrieve information about customers available to answer their questions or solve their problems, and to design, manage and synchronize the implementation of support on the network. The OSS Digital transformation is therefore a fundamental step to enable the company's transition towards complete digitalization. The OSS Simplification Program in DN&OSS is a wide program preparing and stepping in the OSS Digital Transformation, rationalizing legacy, simplifying processes, automating detection and recovery actions, cloudification and much more.What You’ll DoDemonstrated expertise in budget cycles, business case development, and program process setup.Hold accountability for all aspects of the program, ensuring comprehensive oversight of program specifics, phases, team responsibilities, key milestones, and critical paths.Responsible for developing and managing program activities, defining targets, tracking open items, and continuous and regular governance to drive results and prevent escalation.Experience in handling the complexity of delivering programs that span across a large number of teams and countries and coordinating a virtual team across multiple Vodafone units (including Digital Networks, OSS domains, country stakeholders, VNO, VND, and BRMs etc.).Who You AreYou have the ability to strategize and scout new opportunities to meet program targets and expansion.Skilled in setting up and preparing executive materials such as executive dashboards, BI dashboards, slide packs, and templates tailored to different stakeholder levels with proper key messages and prioritization.Capable to chair and attend executive meetings, interact with functions Head Ofs up to CNOs level, fluent in English and available during CET/GMT working hours.Master’s degree in Engineering is preferred (or equivalent in a related field) with experience.Not a perfect fit? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive. If your experience doesn’t align exactly with every part of the job description, we encourage you to still apply – you may be the right candidate for this role or another opportunity.Benefits & PerksWe offer a range of benefits that support your well‑being, personal growth and life balance. For more details see our benefits page.Preferred LocationsMilan, Lombardy, ItalySeniority levelNot ApplicableEmployment typeFull-timeJob functionOtherIndustriesInformation Services, IT Services and IT Consulting, and TelecommunicationsWe’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included. If you require reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
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