Origination & Client Management Trainee
Apply locations: Milan | Time type: Part time | Posted on: Posted 30+ Days Ago | Job requisition id: R6090
At Intrum, you will grow by making a difference in a highly international environment and a supportive culture where effort counts.
Responsibilities

Manage contracts (new/renewals) for existing and new clients, focusing on Small Ticket banking, financial, and commercial sectors, by entering data into the operating system (Colldesk or Bridge) and setting economic parameters (fees & costs).
Coordinate with various company functions (IT, OPS, Finance OPS) to share contractual conditions and address operational or departmental requests.
Configure codes related to SO (Sister Office) and international Partners for international mandates.
Provide technical and analytical support for the use of Salesforce, the Group's CRM application.
Manage Client Portals, from qualification to maintenance, including preparing and updating documentation, involving relevant departments as needed.

This role may expand to include acquisition and management activities related to NPL clients.
Key Skills

Knowledge of debt recovery processes and collection in banking, financial, and corporate sectors.
Preferably familiar with current applications like Colldesk / Bridge for Small Ticket and future NPL processes.
Teamwork orientation and problem-solving approach.
Attention to detail, proactive attitude, ability to work under pressure and meet deadlines.
Proficiency in Microsoft Office.
Salesforce knowledge is a plus.
Familiarity with Intrum Web Group portal.
Fluent in spoken and written English.

If you believe you are the right fit, apply now! We look forward to hearing from you.
About Us
Intrum is a leading provider of credit management services, committed to helping individuals and companies manage debt and grow sustainably. Join us to make a meaningful impact and enjoy professional growth opportunities.
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