Operations Specialist
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About The Job
As a startup the environment is changing from day to day, so the tasks differ too. You will help Volvero with key commercial activities to help company growth. You will talk directly to potential partnerships and be in charge of maintaining customer care, as well as support management in core operational activities. The position is offered for a period of 4 months, with a possibility of extension based on performance.
Minimum Qualifications

Bachelor/Master’s degree (or equivalent) in Business Administration, Economics, Engineering, or a related field
Working experience in sales/operations
Professional proficiency in English and Italian
Excellent communication skills
Attention to detail

Preferred Qualifications

Proven experience in sales and/or marketing and managing relationships with key clients
Experience in Mobility & transportation field
Knowledge of ESG and other impact assessment tools is a plus
In-depth understanding of market research methods and analysis
Solid knowledge of performance reporting and financial/budgeting processes
Commercial awareness partnered with a strategic mindset
Excellent organizational and leadership skills
Outstanding communication and interpersonal abilities are paramount as the position involves liaising with customers and potential partners

Duties and Responsibilities

Providing support in customer onboarding for both business and private clients
Managing app dashboard and ensuring customer profiles meet legal and safety requirements
Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth
Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
Understanding the requirements of existing customers to ensure their needs are being met
Act to acquire new customers and manage client relationships (new and existing)
Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
Build and maintain profitable partnerships with key stakeholders
Monitor performance of commercial activities using key metrics and prepare reports for senior management
Assist in setting financial targets and budget development and monitoring

Application
Apply by sending your CV to sam@volvero.com or via the button below
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