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Overview
OPERATIONS MANAGER A challenging opportunity has become available for a highly personable and experienced Operations Manager to join our senior management team. Leading the team in support to the GM, this role is responsible for the day to day operations of the business. The focus is to create and motivate a great team culture, ensure the brand standards and policies are met and guests have a brilliant experience.
ABOUT GENERATOR ROME: Just a short walk from the colosseum and Roma Termini station, Generator’s most recent opening is perfectly situated in Italy’s capital. The interior is a tapestry of Roman heritage with 75 intricately>
NUTS AND BOLTS OF THE JOB
Support the General Manager across all departments, and deputise in their absence
Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel
Work with GM / HQ to evolve and expand the property F&B offerings to both internal and external guests ensuring all efforts are on-brand and revenue driving
Help the team create and deliver the budgeted P&L
Control payroll and all costs by understanding market conditions, forecasts and business on the books to maximise departmental income
Be commercially savvy in exploring new revenue streams
Have a comprehensive knowledge of, and ensure compliance with all statutory local legislation and regulation, in particular H&S, employment law and Fire Safety
Ensure all site level HR support is delivered and compliant
Cultivate relationships with local influencers and build a database of useful contacts
Be responsible for the ‘atmosphere management’ of the property
Ensure that our social spaces embody the Generator brand and culture
Communicate effectively and appropriately in all directions so that the wider team understands our company goals and is motivated to work towards their success
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
What’s in your DNA
Good communication skills with the ability to communicate well at all levels
Hands-on attitude, with attention to detail
Commercially savvy with a proven background to spot business opportunities
You must be eligible to work in the EU to be considered for this role
Your rock star experience
Have at least 2 years’ experience in a similar role within hospitality background
Knowledgeable of the local markets
Our employee benefits
Birthday holiday in addition to your yearly holiday allocation
Employee Bounty Program providing opportunities to earn up to 1,000 for new hire referrals with no cap on number of referrals made
Company contribution towards gym membership fees for all eligible employees
Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion / feedback
Employer funded life assurance at two times base salary to cover death in service lump sum payments
Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity
2 free nights’ accommodation across any hostels (subject to availability)
Reduced room rates for staff as well as friends and family members
Social events and celebrations calendar
Various employee recognition schemes
Online learning tools
So you think this might be you?
That’s cool. Send us your application in English. If you’ve got questions call us, or check www.staygenerator.com or our social media pages: www.facebook.com/stayGENERATOR, www.twitter.com/AskGenerator, www.instagram.com/staygenerator, https://www.youtube.com/user/TheGeneratorHostels, https://www.linkedin.com/company/generator-hostels
Required skills: Fast-Paced Experience, Fluent in English
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