Operational Service Support for NATO NISC ID&E OPEX – Network EngineerGrazzanise, Italy | Posted on 05/23/2025· 8+ years’ progressive experience in complex network engineering roles:Active CCIE (R&S, Enterprise Infrastructure, or Service Provider) certification is requiredDeep knowledge of BGP, including route reflectors, confederations, communities, path manipulation, and filtering (iBGP, eBGP, policy control)Proficient in QoS design, shaping, policing, and classification techniques for converged networks. Extensive experience in fine-tuning QoS policies to support mission-critical applications and voice services. Knowledge of QoS configuration and traffic classification models (CBWFQ, LLQ, and WRED)Proven expertise in IPv6 implementation, troubleshooting, and dual-stack environments with a strong focus on IPv6 adoption and transition strategiesDeep knowledge and experience with policy-based routing, route aggregation and summarization, redistribution, VRF, MPLS traffic engineeringIn-depth knowledge of multicast protocols (PIM sparse/dense mode, IGMP, MSDP, Anycast RP) and their use in real-world deployments. Configuration and troubleshooting of multicast protocols.Proficient in data center and switching technologies (STP, MSTP, Rapid PVST, EtherChannel, LACP, VirtualStack, StackWise, Cisco Nexus NX-OS, Spine-Leaf Architecture, VXLAN)Strong troubleshooting skills with tools like Wireshark, NetFlow, and SNMP. Knowledge of network monitoring conceptsHands-on experience with SD-WAN technologiesFamiliarity with DevNet, API integrations, and network programmabilityKnowledge of network security best practices (ACLs, firewalls, VPNs, IPSec, AAA, Role-Based Access Control, Public Key Infrastructure, security-hardening concepts)Proficient in network automation and scripting (Python, Ansible, Terraform)Integration and support of Voice over IP (VoIP) solutions, including SIP trunking, call routing, and voice gateway configurationsExperience in cloud networkingKnowledge of Segment Routing (SR, SRv6)Knowledge and understanding of the latest software-defined (SDN) networking technologies: VMWare NSX, Cisco ACIConfiguration management practices and toolsKnowledge of ITIL IT service management modelExperience and applied knowledge of Service TransitionDUTIES/ROLE:Ensure high-quality, continuous support for DCIS serviceProvide continuous monitoring and proactive administration of the DCIS serviceDevelop and deploy iterative updates to the DCIS services, aligning with evolving business requirementsComplete the activities/tasks agreed in each spring meetingProduce sprint completion reports (format: e-mail update), which include details of activities performed. Specifically, the resolved number of tickets will be broken down into number of Incidents, Service Requests (work orders), Change Requests, Tasks, and Requests for Information or Internal Activities, traceable through ITSMParticipate in daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events, and conferences related to the supported services, as requested by the Service Delivery Manager or deputy
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