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Location
This role can be home based in the EMEA or Americas regions.
Role Overview
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder‑led, profitable, and growing. We are hiring an Observability Engineering Manager who will lead the development of the distributed tracing or service mesh products as part of our Observability group. Engineering managers at Canonical are always coders who review and lead both architecture and code, judge character, and set expectations and hold colleagues accountable. We are building an observability stack that is easy to deploy and operate on Kubernetes, part of a broader initiative to deliver the world's best suite of open source tools, providing deep integration and automation for best‑of‑breed open source offerings covering metrics, logging, telemetry, alerting, tracing and profiling. Our goal is to make observability tools integral and pervasive across software practices. Our implementation of Kubernetes operators is opinionated, resilient, and scalable, providing deep insights out of the box. The user experience is polished and seamless for the end‑users, and administrators will enjoy smooth, lightweight day‑1 and day‑2 operations. We are excited to be improving the state of the art for open‑source observability. This is an exciting opportunity for a software engineer passionate about open source software, Linux, Kubernetes, and Observability. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
Responsibilities

Manage a distributed team of engineers and its observability portfolio
Organize and lead the team's processes in order to help it achieve its objectives
Conduct one‑on‑one meetings with team members
Identify and measure team health indicators
Interact with a vibrant community
Review code produced by other engineers
Attend conferences to represent Canonical and its Observability Stack

Qualifications

An exceptional academic track record from both high school and university
A proven track record of professional experience of software delivery
Professional software development experience, preferably with a track record in open source
Willingness to travel up to 4 times a year for internal events
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self‑motivation
Excellent communication and presentation skills
Result‑oriented, with a personal drive to meet commitments

Nice‑to‑have skills

Experience as an engineering manager, with a track record of building great, high performance teams
Professional Python development experience
A working knowledge of Go
Open source contribution experience
Interest and experience with container technologies
A proven understanding of the importance of observability and monitoring for keeping software running smoothly
Experience designing and implementing observability solutions

Benefits

Distributed work environment with twice‑yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long‑haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Equal Opportunity Employer
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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