LocationGreece (Work from home anywhere in Greece: islands, or coastal towns)EU passport holders / Greek residency card holders onlyAre you passionate about helping people and interested in technology? We are looking for Customer Support Specialists fluent in Dutch, German, French, Italian, Spanish, or Portuguese to join an international team. You'll provide guidance, troubleshooting, and support while ensuring an outstanding customer experience.Compensation & BenefitsCompetitive salary + monthly bonus Relocation support : flights, accommodation, and housing assistance (at no cost)Healthcare benefits and additional perksFull paid training by certified instructors (products + customer service techniques)Career development opportunities and professional growthReferral program : earn bonuses by recommending friendsMulticultural and inclusive work environmentModern office with relaxing break areas and collaborative spacesOption to work from home anywhere in GreeceParticipation in social events, CSR initiatives, and community programs️ Free online Greek language coursesYour RoleHandle incoming calls, emails, and messages from customersProvide step-by-step guidance through complex proceduresTroubleshoot technical issues related to connectivity, systems, and devicesProcess warranty claims, repairs, and product replacementsRecommend solutions and products tailored to customer needsLog customer interactions in CRM tools such as Salesforce or similarMaintain a professional, empathetic, and customer-first approachEnsure high levels of customer satisfaction by handling queries efficiently and courteouslyYour ProfileNative or near-native speaker of Dutch, German, French, Italian, Spanish, or Portuguese (C1 minimum)Strong English skills (B2 minimum)Minimum 1 year of customer service or similar experienceExcellent listening and communication skillsConfident, adaptable, and empathetic with customersOrganized, methodological thinker with strong problem-solving abilitiesResilient and patient when dealing with frustrated customersBasic technical knowledge (CRM tools, PC usage, troubleshooting steps)Self-sufficient and confident in solving basic technical issuesPreferred : previous experience in technical support or road assistance proceduresNote : working remotely is for candidate who are already residing in Greece. In case you are relocating to Greece, a relocation package will be provided + your project will be on-site in Athens .Send your CV Today!
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