Military & Veterans - Data Centre Support Engineer Apprentice - 18 months Fixed Term Contract
Job ID: 3153293 | Amazon UK Services Ltd. - A10
This role focuses on individuals who have military experience and/or are military spouses/children interested in working in the private sector.
Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience.
Are you curious about how the cloud works and eager to play a hands‑on role keeping it running? Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.
What is a Data Centre? A data centre is a specialised facility filled with thousands of computers, servers, and networking equipment that store and process vast amounts of data. These power the services we all rely on – from streaming to online shopping. Our DCO team designs, installs and maintains this cloud computing infrastructure that keeps AWS running reliably for millions of customers worldwide.
About AWS: Amazon Web Services offers an exciting and dynamic environment that encourages creativity while ensuring our cloud infrastructure remains secure, scalable, and cost‑effective. The AWS infrastructure team supports our global data centres – managing the servers, storage, networking, power, and cooling equipment that keep customers connected to the services they rely on every day.
Key job responsibilities

Working at the forefront of AI infrastructure, supporting the systems that power Amazon’s most advanced technologies
Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems
Responding to and prioritising trouble tickets to keep data centre operations running smoothly
Installing and setting up server racks, following company procedures and safety standards
Learning to replace hardware components safely and accurately under guidance from experienced technicians
Monitoring system performance and contributing to preventative maintenance activities
Gaining exposure to cyber security principles and system protection best practices
Collaborating with facilities teams during power and cooling maintenance events
Participating in small to mid‑scale projects that enhance system reliability and efficiency

We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem‑solving abilities, and excellent customer service skills. A proactive, organised approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.
Within this apprenticeship you’ll have the opportunity to learn by doing, put newfound knowledge into practice every day, and progress towards the Information Communications Technician – Support Technician Professional Level 3 Apprenticeship qualification. You will be supported by training, classroom/virtual based training, online learning, and mentoring from experienced team members throughout the 18‑month period starting in September.
Basic Qualifications

Be 18 years or over before the start date (September 2026)
Have the right to live and work in England (if you are on a visa, you must be able to legally work and reside in England for the entire duration of the program)
Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
Be a resident of the UK for the entire duration of the program
Not be registered to study on a UK government funded course ending August 2026 or later
Have a minimum of 3 GCSEs (or equivalent) at grades 4 or above (A‑C) in any subject
Have GCSEs in English and Maths (or equivalent qualifications) at grades 3 or above (D or above)
Provide a Statement of Comparability for qualifications obtained outside the UK (through UK ENIC)
Previous qualifications will be reviewed for funding eligibility; offers are subject to funding approval
Must not already have a qualification in a similar subject at the same or higher level than this apprenticeship
This apprenticeship assumes the candidate has some or little knowledge/experience of the occupation

Preferred Qualifications

Curiosity and eagerness to learn about technology and systems
Problem‑solving and analytical skills
Attention to detail and commitment to safety
Effective communication and teamwork
Adaptable and willing to take on new challenges

Amazon is an equal opportunities employer. We believe passionately that a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
We recognize that many workers with disabilities require accommodation. Please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Posted: January 9, 2026 (Updated 1 day ago)
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